Predicting Airline Customer Satisfaction using k-nn Ensemble Regression Models

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

A Logistic Regression Model of Customer Satisfaction of Airline

Evaluation of customer satisfaction differs from one study to another. Studies have been differing with their focus and coverage. Most of studies focused on evaluating factors influencing customer satisfaction or associate customer satisfaction and quality of services. This paper used logistic regression to develop customer satisfaction model for Precision Air. Five dimensions or variables have...

متن کامل

Solving Regression Problems Using Competitive Ensemble Models

The use of ensemble models in many problem domains has increased significantly in the last few years. The ensemble modeling, in particularly boosting, has shown a great promise in improving predictive performance of a model. Combining the ensemble members is normally done in a co–operative fashion where each of the ensemble members performs the same task and their predictions are aggregated to ...

متن کامل

Using Regression based Control Limits and Probability Mixture Models for Monitoring Customer Behavior

In order to achieve the maximum flexibility in adaptation to ever changing customer’s expectations in customer relationship management, appropriate measures of customer behavior should be continually monitored. To this end, control charts adjusted for buyer’s/visitor’s prior intention to repurchase or visit again are suitable means taking into account the heterogeneity across customers. In the ...

متن کامل

Customer Segmentation Using Satisfaction DemandingAnalysis

Customer segmentation involves an identification of distinct customer groups. Traditionally, customers were segmented by some criteria such as location, type of business, and customer value. In this paper we determine a methodology for identifying appropriate customer segments by using customer satisfaction-demanding behavior that is characterized by the disparity of derived global satisfaction...

متن کامل

Predicting Customer Models Using Behavior-Based Features in Shops

Recent sensor technologies have enabled the capture of users’ behavior data. Given the large amount of data currently available from sensor-equipped environments, it is important to attempt characterization of the sensor data for automatically modeling users in a ubiquitous and mobile computing environment. As described herein, we propose a method that predicts a customer model using features b...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Research in Computing Science

سال: 2019

ISSN: 1870-4069

DOI: 10.13053/rcs-148-6-15